Privacy Policy

Effective Date: 15 Feb 2026

Rine Security operates the website rinesecurity.com and provides security system installation and related services.
This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, or book a service, we may collect:

  • Full name

  • Phone number

  • Email address

  • Installation address / service location

  • Any details you provide in message forms

Technical Information

When you visit our website, certain data is automatically collected:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date & time of visit

  • Cookies and usage data

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and service requests

  • Schedule installations or maintenance

  • Provide technical support

  • Improve website performance and user experience

  • Send service updates or quotations

  • Prevent fraud or misuse of our services

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies to:

  • Remember user preferences

  • Analyze website traffic

  • Improve functionality and performance

You can disable cookies through your browser settings. Some features of the site may not function properly if cookies are disabled.

4. Sharing of Information

We only share information when necessary:

  • With technicians for service fulfillment

  • With hosting or technical service providers (website operation)

  • If required by law or legal request

  • To protect rights, safety, and security

All partners are expected to handle data securely and confidentially.

5. Data Security

We implement appropriate security measures to protect your information, including:

  • Secure hosting environment

  • Limited access to personal data

  • Technical and administrative safeguards

6. CCTV & Surveillance Responsibility

Rine Security installs surveillance systems but does not monitor or store customer camera footage unless explicitly agreed for maintenance or troubleshooting purposes.
The client is responsible for lawful usage of installed surveillance equipment according to local regulations.

7. Your Rights

You may request to:

  • Access your stored information

  • Correct inaccurate data

  • Delete your personal data

  • Withdraw communication consent

To make a request, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party services or apps (such as remote viewing applications).
We are not responsible for the privacy practices of external websites or software.

9. Changes to This Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact: +1 (630) 888-7915